At Kohler, we are confident in the quality and reliability of our products and guarantee them against faulty materials or workmanship, provided that they have been installed, cared for and used in accordance with our instructions.

When making a warranty claim please provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, colour, the date the product was purchased and from whom the product was purchased (where possible please provide original invoice).

To view the Kohler Products warranty statement please download/print the pdf.

To make a Warranty claim please write to us at:

Kohler Customer Services 
PO Box 100 146
North Shore Mail Centre

Or call Kohler After Sales directly:

Phone: 0800 564 537 (0800 KOHLER)